Online Store Privacy Policy

Effective Date: September 1, 2026

Canby Clinic is committed to protecting your privacy. This Privacy Policy explains how Canby Clinic (“Canby Clinic,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or use our website and Shopify-powered services at https://shop.canbyclinic.com (the “Site”).

Personal Information We Collect

When you use our Site, including when you verify your Canby Clinic membership through our Shopify-powered membership verification service, we may collect the following information:

• First name
• Last name
• Email address
• Phone number

We collect this information when you voluntarily provide it to us, including when you submit information to verify your Canby Clinic membership.

We do not ask you to submit medical records, diagnoses, prescriptions, treatment information, or other clinical health information through the Shopify membership verification form. Please do not enter medical information into the Shopify membership verification form.

How We Use Your Personal Information

We may use the information we collect for the following purposes:

• To verify your Canby Clinic membership
• To identify you as an existing Canby Clinic member
• To provide you with services or benefits associated with your membership
• To communicate with you regarding your membership
• To respond to your questions or requests
• To maintain and improve our website and membership services
• To comply with applicable laws and regulations
• To protect the security and integrity of our website and services

We will not use the information submitted through the membership verification form to obtain, store, or communicate your medical records or other clinical information through Shopify.

Shopify

Our membership verification service uses Shopify. When you submit your name, phone number, and email address through the Shopify-powered portion of our Site, this information may be processed by Shopify on our behalf for purposes related to operating the membership verification service.

Shopify may also collect certain technical information when you interact with Shopify-powered services, such as information about your device, browser, IP address, and how you interact with the Site. Shopify describes its collection and processing of customer personal information in its own Privacy Policy.

For information about how Shopify handles personal information, please review the Shopify Privacy Policy.

Who We Share Your Personal Information With

We may share your personal information with service providers that help us operate our business and provide services to you, including:

• Shopify and Shopify-powered services
• Our electronic health record (EHR) and healthcare technology providers, where applicable
• Information technology and website service providers
• Legal and compliance advisors
• Other service providers as necessary to operate our business or provide requested services

We limit the information shared with service providers to information reasonably necessary for them to perform the services they provide to us.

Health Information

Canby Clinic takes the privacy of health information seriously.

The Shopify membership verification service is designed to collect only the information necessary to verify your membership: your first name, last name, phone number, and email address.

You should not enter medical records, diagnoses, prescriptions, treatment information, insurance information, or other clinical information into the Shopify membership verification form.

Health information that is maintained as part of your healthcare record is handled separately in accordance with Canby Clinic's applicable privacy practices and legal requirements.

Cookies and Similar Technologies

Our Site and Shopify-powered services may use cookies and similar technologies to operate the Site, maintain security, understand how visitors use the Site, and improve our services.

Depending on your location and applicable law, you may have choices regarding certain cookies and similar technologies.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

These measures may include restricting access to personal information to authorized personnel and service providers, using appropriate technical safeguards, and maintaining policies and procedures designed to protect personal information.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable legal requirements
• Request information about how we collect and use your personal information
• Exercise other rights provided by applicable privacy laws

To exercise applicable privacy rights or ask questions about this Privacy Policy, please contact Canby Clinic using the contact information provided below.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide our services, maintain membership records, comply with legal and regulatory requirements, resolve disputes, enforce our agreements, and protect our business interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through our Site or other appropriate means.

The updated Privacy Policy will include a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Canby Clinic handles your personal information, please contact us through our website's contact page.

Canby Clinic
Website: https://canbyclinic.com